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Used in polishes to mechanically remove oxidation and smooth the edges of fine scratches and swirl marks thereby reducing their appearance or removing them completely. Abrasives can be aluminum silicate or kaolin clay. Polishes vary in polishing strength based on density, size, and the percentage of abrasive (by weight) contained in the product. 

Brake Pitting 
Term given to balls of brake dust that etch into the surface of wheels. It is removed with a specialized wheel cleaner that is non-acidic
Water sprinklers attack your car? Nothing can be more aggravating since hard water spots can seem hard to remove. Don't worry, there is a solution but the key is to treat the issue as soon as possible. Time is of the essence. Removing the hard water spots immediately after it has happened is going to be a lot easier than trying to remove it after it's been allowed to sit in the hot sun for hours or days.
The problem with hard water is that it has minerals that etch into the surface of your car's paint finish making it hard to remove with a simple wash.
Wash the car thoroughly. This will remove road grime and dust on your car. It will also help eliminate some of the minerals responsible for the hard water spots. As always, wash in a shaded location - never in direct sunlight. Dry the car completely. Read how to correctly wash and dry your car.
Polish the surface and a plush cotton towel (do not use bulk towels, rags, cloth diapers or flannel) or apply the special solution with a Dual Action Orbital machine using a polishing pad and set on medium. After polishing the surface, buff off the area with a microfiber towel. Repeat the process if necessary. Several passes might be required in order to completely remove the hard water spots.
Paint Polish has special abrasives that will reduce the appearance of the etch marks left by the hard water. It can also remove unsightly swirl marks from your paint. After application, not only will the hard water spots be removed but your paint will look like it did the day you bought the car. For more information on how to correctly polish your car, read our guide on how to apply liquid car polish.
In order to dramatically reduce the harm hard water has on your car's paint finish in the future, apply a coat of the Suzanna special solution on the polished surface to protect and seal the finish. Suzanna special solution helps protect against hard water as well as road grime, sap, bird droppings and UV rays. Having a protective layer of Suzanna special solution is like having a shield around your paint finish. The next time water sprinklers spray all over your car, Suzanna special solution will greatly reduce the hard water's ability to penetrate your paint finish buying you time to wash it off.
The key to removing hard water spots is to not let it stand too long. Especially in hot summer months. With a coating of Suzanna special solution on your paint finish, you'll buy yourself some time to wash the hard water away as soon as possible.
We also recommend carrying a bottle of Suzanna special solution Spray and a Microfiber Towel with you in your car in case you find it's been attacked by rogue sprinklers or even bird droppings. A simple spray and wipe down will take care of the issue immediately before it become a problem.   
If you have any questions, contact us!
Obtained from the leaves of the carnauba palm found in the forests of South America and used primarily in waxes as the main source of protection. Carnauba in its purest form is very hard and brittle. Carnauba goes through a process of being mixed with petroleum solvents to soften it so that it can be easily applied.  
Cleaner liquid Polish 
A term used to describe a very mild polish which doesn't rely on abrasives to reduce oxidation and swirl marks. Instead, it relies primarily on chemical cleaners (solvents) to clean paintwork surface. 
A very mild liquid polish which contains special silicone ethylene polymers. Cleaner-solutions are a one-step solution to cleaning and protecting the paintwork surface. They specialize in cleaning new and well-maintained paintwork finishes that do not have a lot of surface defects or blemishes such as swirl marks and heavy oxidation
Clear Coat 
Clear non-pigmented paint usually made of special silicone ethylene polymers. Clear Coat is applied as a second coat over a base coat of pigmented paint in two-stage paint finishes commonly referred as base coat/clear coat finishes. Clear coat contains UV inhibitors. Contrary to popular belief, clear coat is not maintenance-free and does degrade like pigmented paint due to UV rays and acid rain. Therefore it needs to be polished on a regular basis to maintain depth, gloss, and longevity to keep the original wet-look finish.
A highly abrasive form of polish. Also known as cutting polishes, compounds can come in the form of liquid or paste depending on manufacturer. Used primarily for heavily oxidized paintwork. 
Cured Paint 
Refers to paint that is applied at either the factory (original finish) or a refinishing paint/body shop and is 30 days or older.
Finished Leather 
The process of applying a clear coat finish on natural leather to offer the long life durability. Leather is dyed, coated and embossed with a leather grain pattern for a natural looking finish. The majority of leather goods in the automotive and non-automotive industry are finished
Fresh Paint  
A term referring to new paint applied in the factory or paint and body shop and is 30 days old or less. It is not recommended to apply a wax, apply only polymer acrylic finish on fresh paint after the 30 day period when it has become dry (cured paint).
Gel Coat  
A fiber applied to marine vehicles that comprise of glass-fiber reinforced plastic. Gel coats can be polished safely with body shop safe polishes in the Pro-Line range.
A polish that is safe for use on fresh paint surfaces (paint that is less than 30 days old). Glazes do not contain additives such as silicone that can alter the finish of a freshly painted surface. special silicone ethylene polymers offers Body Shop safe glazes in its Pro-Line Polish range.
Usually refers to older paints prior to water-based paints used today. Lacquer paints, which are high in petroleum solvents, was used prior to environmental regulations limited the use of lacquer finishes. 
A term given to the practice of applying multiple application of wax (synthetic or carnauba) or acrylic sealants to achieve a deeper finish.
A substance such as a grease which reduces friction, heat, and wear when introduced as a film between solid surfaces.
A fiber consisting of polyester fibers that are finer than hair or silk. The most common application of microfiber is in the vehicle care industry where microfiber towels are used extensively for the refinishing of paintwork and general cleaning/maintenance. Microfiber towels are a blend of microfiber and polyamide (Nylon). Polyamide is a fiber that has a high capacity of absorption. Microfiber towels, will not scratch paintwork surfaces (not considering the influence of scratch inducing elements that might become trapped in the microfibers), resistant to oils and chemicals, wash very easily, have extreme longevity and are mildew resistant. Suzanna Tech offers only the finest quality microfiber towels with a thick, plush nap surface to prevent scratching and offer the best results. Suzanna Tech offers a microfiber towel and microfiber wash mitt.  
A process which takes place in nature where oxygen breaks down the composition of both organic and synthetic compounds thereby causing it to age. Oxidation is the reason why paintwork dulls and loses its gloss. Suzanna Tech paintwork liquid polishes remove the oxidation and as a result restore gloss and depth.
A liquid cleaner that contains abrasives to smooth paint and remove oxidation, conditioners and oils to enhance gloss and depth.
Refers to a synthetic compound. Polymers cover a wide variety of products. In the case of car care products it can refer to polymer acrylics, polymers in shampoo such as Perls Shampoo. In each case, the polymer means man-made. 
A natural Earth element which comes in a variety of forms for varying purposes. As an ingredient in automotive application, it is used in polishes and waxes to make application and removal easy. Also enhances gloss, water-resistance, and durability.
Single-stage Paint
Consists of two coats of colored paint and does not have a clear-coat applied. Used primarily on older vehicles and still used on occasion on newer vehicles. Suzanna Tech paintwork liquid polishes and waxes are designed to be used on both single-stage paintwork and paintwork with clear coat.
An acidic compound found in egg and bird droppings. If left on paintwork, sulfur can permanently etch into the paintwork surface causing permanent damage. Proper application of Suzanna Tech paintwork liquid polishes can reduce the effects of sulfur etching and extend the longevity of paint.
A detergent used in cleaning products such as car shampoos and interior cleaners. Surfactants come in a variety of qualities with varying degrees of cleaning abilities. Suzanna Tech paintwork liquid polishes only uses high-quality, low alkaline surfactants that are highly effective in cleaning but do not have an aggressive quality such as those used in more common brands.
Swirl Mark
A circular scratch in the paintwork caused by a variety of factors such as carwashes, abrasive towels and washing applicators, and improper use of machine applicators. Swirl marks can be reduced in appearance or removed with Suzanna Tech paintwork liquid polishes.
Two-stage Paint
Also referred as base coat/clear coat. Consists of two coats of colored paint topped with two coats of clear (non-pigmented) paint referred to as clear coat. Suzanna Tech paintwork liquid polishes and waxes are designed to be used on clear-coated paintwork finishes. 
Unfinished Leather is Leather which is left in its natural state without the application of a clear coat. Rarely found today, unfinished leather must be maintained on a regular basis with products utilizing natural oils and organic feed. Suzanna Tech Leather Care is formulated to treat today's finished leather which is found in the vast majority of vehicles today as well as non-automotive related leather goods.
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