Suzanna Automobile and marine Technologies Pvt. Ltd
Call Us Today : +91 - 9446418768, 9747583903
Common Questions
The following are answers to the most common questions we receive concerning the product line. If you don't find your question answered, please contact us and we'd be more than happy to provide the answer you need.

Are silicone-based polishes and waxes bad for paint?

This is a long-standing myth that can't seem to go away. The fact is, silicone -based products are only harmful to new paintwork that is between 60-90 days old. During this period, fresh paint is still releasing solvents. This process is termed "De-gassing". The silicone in silicone-based polishes and waxes will coat the paint preventing the paint from drying properly. This can harm the appearance of the paint when it is fully cured. For this reason, Suzanna Tech also offers silicone-free polish in their Suzanna Tech Pro-Line product range for use by paint shop professionals.

So unless you work in a paint shop environment, we highly recommend our Shop-Line polishes which are professional grade but contain silicone which makes application much easier, enhances gloss and offers additional water resistance.
 
Note: Keep in mind that in addition to avoiding silicone-based products on fresh paint, also avoid applying wax and acrylic based sealants.

What is the difference between a polish and a wax?

Polishes are the most essential product in the overall appearance and condition of the paint finish. Polishes clean and condition the finish at the same time. There are polishes formulated to remove paint finish issues such as hazing (white, oxidized paint that looks dull) while other polishes are formulated to remove more serious issues such as light scratches and severe hazing.
Light polishes such as Suzanna Tech liquid polish solutions rely on chemical cleaning of the paintwork while medium cut polishes such as Suzanna Tech Paint Polish or strong cut (compound) polishes such as Extra Paint Polish rely both on chemical and mechanical (abrasives) to rectify more serious paintwork issues.
A true wax is designed to act as a second layer of paint. Instead of your paintwork receiving the harsh effects of the environment directly, wax acts as an invisible shield. A true wax will not clean the paintwork or remove any minor scratches or swirl marks. Waxes are available in natural carnauba and synthetic and usually a combination of both.

How often should I polish and wax my car?

Polishing
This all depends on how often your car is used. If it is a daily driver, we recommend you polish the paint finish about 2-3 times a year. If your car is rarely used we recommend 1-2 times per year.

Why use car shampoo when I can use dishwashing detergent or lower cost car shampoos?

While the differences may appear to be almost non-existent, there is a large difference between a quality shampoo such as Suzanna Tech Shampoo and regular dish washing detergent or car shampoos found at major chain stores. Detergents used in lower cost products usually have a higher pH level that is not compatible with car waxes and polishes. In the case of dishwashing detergents, they cannot tell the difference between the oils that are food-based and car wax. It looks at the two as one and the same and therefore will strip any wax or polish on your paintwork resulting in a loss of paintwork protection.

In the case of lower cost car shampoos, in order to keep costs low, they are formulated with higher alkaline (high pH level - over 7.0 which is neutral) detergents that are lower in cost but can remove sensitive car waxes.

An easy way of knowing if a shampoo has lower cost detergents is by the amount of suds the wash produces. The higher the alkaline level, the more suds the carwash solution produces and therefore the higher the chance it will be aggressive towards wax finishes.   

Suzanna Tech Shampoo is a pH neutral (near water which is 7.0 on a pH scale of 0-14) solution formulated to work in harmony with Suzanna Tech range of polishes. Its highly gentle formula will not strip wax or polish but is formulated to remove dirt and debris on your car's paintwork. In addition, Suzanna Tech Shampoo contains a revolutionary additive that adds a layer of polymer on the surface for protection and gloss.

Polymer vs. Natural Wax: Please Explain?

The word "polymer" literally means a large molecule attached to a small molecule. In simplest terms, a "polymer" refers to any compound that is synthetic. Therefore, a product that has polymers in it means that it is synthetic-based. Natural waxes refer to carnauba wax, bees wax and paraffin. Carnauba is the most durable natural wax available. It provides exceptional shine and depth and is synonymous with car wax.

Durability
The primary advantage of synthetic wax is durability. With all the environmental factors that today's daily driver’s experience, synthetic wax is far superior in terms of longevity in comparison to natural waxes. Even though carnauba wax is the most durable natural wax it is not durable enough to last long in today's driving environment where brake dust, acid rain, UV rays, bird droppings, and tree sap are constantly bombarding our car's paint finish. To make carnauba waxes more durable, manufacturers add some polymer wax to the formulation. There isn't a wax on the market that is 100% natural wax. There also isn't a carnauba wax that is 100% carnauba. Carnauba is very hard in its natural form before being processed for car wax application.

Is Suzanna Tech products compatible with other brands?

We recommend you use Suzanna Tech paintwork liquid polish products exclusively for best results since they are designed to work together as a complete system. This is especially true in regards to the polishes and wax. However, you can use Suzanna Tech special solutions with other product brands without any negative results. Please check with other brands if their products are compatible with other brands as well - this is usually not the case.

Does Suzanna Tech Cockpit Premium contain UV protection?

Suzanna Tech Cockpit Premium contains a minimum amount of UV protection. This is because interior surfaces are not exposed to the same UV exposure as exterior surfaces since automotive glass filters a great deal of UV rays which can cause fading over time. However, Suzanna Tech Cockpit Premium does contain protectants that prevent fading due to heat.
If you need a plastic, vinyl and rubber cleaner and protectant with strong UV protection, use Suzanna Tech Vinyl-Rubber Care and Protectant. It offers maximum protection from UV rays and is water and wash resistant for a long-lasting finish. Please note, Vinyl-Rubber Care should not be applied on the steering wheel, shift knob or pedals because of a danger of slippage.

Does Polish (Metallic) remove swirl marks?

Suzanna Tech Polish contains very fine abrasives primarily for cleaning the paint finish and not correcting issues such as swirl marks and light scratches. Polish is formulated to bring out the best and protect new and like-new paintwork finishes. For paintwork corrections such as swirl marks and light scratches, use Suzanna Tech Paint Polish. For severe paintwork defects such as severe oxidation and deeper scratches, use Suzanna Tech Extra Paint Polish.

What is formalin?

Formalin is a generic term which describes a solution of 37% formaldehyde gas dissolved in water. Formalin, a common preservative is often used in car care products to extend shelf life but formalin also causes an allergic reaction with some people. For this reason, we avoid the use of formalin in our products.  

What should I use for application: microfiber towel, cotton towel, foam applicator, old t-shirt, cloth diaper?

Old cotton t-shirts and cotton cloth diapers seem to go hand in hand with applying carnauba paste waxes. But times have changed and there are better ways of applying polishes and waxes that will give you much better results. 
 
First, we must immediately eliminate as choices cotton t-shirts and cloth diapers - flannel shirts too. Even though they're made from cotton, these choices are too thin and can scratch today's sensitive clear coat finishes. They may have been fine when paint was a thick, durable lacquer. Since they are thin, they're unable to keep away any grime or grit that they pull from the paint finish away from the surface. As the polish pulls debris from the finish, it stays on the cloth's shallow face. As you pull more grime and grit, the surface of the cloth becomes grittier. Imagine how gritty it will be by the time you near the end of polishing your car's entire paint finish?!
Always use an applicator that has depth to it and therefore can pull any grime or debris into its base and away from the paint finish. Such applicators include microfiber towels, foam applicator pads and plush cotton towels.
Now, which do you choose for which job? Let's take a look...
Foam applicator pad
Foam applicator pads are disc shaped foam. They are very soft and durable. They can be washed for multiple uses and they are economical. They can be used for applying polish, wax and tire dressings.
When to use:
When polishing new or like-new paint finishes that have no surface issues such as light scratches or swirl marks. Use when applying Suzanna Tech liquid Polish or Suzanna Tech Final Finish.
 
Microfiber Towel
Microfiber towels are made of synthetic fibers. Their fibers are microscopic and have an incredible ability to 'grab' dust and grime while being very gentle at the same time. Microfiber also has a fantastic ability to absorb liquids. Their durability means they can be washed hundreds of times without losing their strength or ability. Essentially, it's a super fiber and should be the staple of every detailer. Suzanna Tech offers the Suzanna Tech Microfiber Towel and Microfiber Wash Mitt.
When to use:  
 
Microfiber towels can be used dry or wet to remove dust from all car surfaces including paint, plastic and metal. It can also be used to apply polish or wax. Apply polish with a microfiber towel if you need a 'biting' factor that fits between that of a foam applicator pad and a cotton towel. 
 
Microfiber towels are a great way to buff off applied polish or waxes. They remove the excess product with ease without leaving smears or streaks. 
 
Tip: Always wash microfiber towels separately from other fibers since they're ability to grab also means they are able to grab lint from cotton towels. Also, never use fabric softener which applies a silicone on the tips of the fiber and can inhibit their ability to grab and absorb.
 
Cotton towel 
 
Only use a 100% cotton towel. It should be plush. Do not use the towels that can be purchased in bulk because they are usually a blend of polyester and cotton even though they say 100% cotton. Also, never use old t-shirts, rags, cotton diapers or flannel to polish. They are too thin and can scratch the surface as the polish pulls in debris into the fiber. A quality cotton towel with thick fibers will pull debris into the base of the towel and away from the paint.
 
When to use:
When polishing paint that has surface issues such as haze (oxidation), swirl marks or light scratches. Use when applying Suzanna Tech Paint Polish or Suzanna Tech Extra Paint Polish. Top of page

Can I use Leather Care on vinyl surfaces?

You might be asking this question if you have car seats that are a combination of leather and vinyl. Usually the side bolsters will be made from vinyl and the main seating area will be made from leather.  If this is the case, we recommend that you use Leather Care only on the leather section and avoid the vinyl surface. The cleaners in Leather Care are specifically formulated to treat the finished coating on leather but with repeated application can dry vinyl.
To treat the vinyl sections, we recommend you use Suzanna Tech Cockpit Premium which will clean the vinyl and prevent it from fading. If you do get any Leather Care on the vinyl portion of the seat, do not be worried. Simply wipe off.

If you're unsure about what portion is leather, contact your dealership or contact the manufacturer.

Incidentally, it's safe to use Suzanna Tech Cockpit Premium to clean finished leather surfaces. Just keep in mind that it doesn't condition the finish, so you'll want to follow up with Suzanna Tech Leather Care.

- Proper Washing and Drying
- The Benefits of Car Polish
- Car Wax: Protecting Your Car's Paint Finish
- Plastic and Tire Surface Care
- Proper Leather Care
- Wheel Cleaning
"Keep It Clean" Detailing Guide
©Copyright 2011-2012 Suzanna Automobile and Marine Technologies Private Ltd, All rights reserved.